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Practical AI Track 2 · Working with AI
0/75 lessons read
WORKING WITH AI · LESSON 2

Picking the right AI tool

Priya's company is trying 30 AI tools. Her manager asks which to keep. Your goal: choose a tool by its job, not its brand.

🧪 Interactive lab — enable JavaScript to play with this one.

USE IT AS-ISBUILD WITH ITJust use itchat assistantsoffice copilotsmeetings & notesUse, then checkresearch & searchimage, video, voice(check every output)Assembleworkflow automationagent & app builders(no code, some config)Build & runmodel APIs & platformslocal model runnerscoding assistantsvendor decides more · you set up lessyou decide more · you run, secure & pay for moremoving right buys control — and hands you the responsibility that came with it
From using AI to building with it. Move right, and you decide, run and pay for more.
Key points
  • Start with the job, not the brand.
  • Check the data terms first.
  • Test 2 or 3 tools on 10 of your own real examples.

Start with the job

"Which AI is best?" has no answer. It is like asking which vehicle is best. A bike, a car and a truck each suit a different trip. First, write down 4 things.

  • The job. What should be different after?
  • The data. Is it public, internal, personal or secret?
  • Where it runs. Any cloud, an approved cloud, or only your computer? A cloud is computers run by a company and used over the internet.
  • Who runs it. You, your team, or a workflow?

Ten kinds of tools

One product can do several jobs.

Kind of toolThe job
💬 Chat assistantsThink, draft and explain
⌨️ Coding assistantsWrite and fix code
🔎 Research and searchAnswer with sources
🎙️ Meetings and notesNotes and action items from calls
📄 Writing and officeAI inside your documents and email
🎨 Image, video and voiceMake pictures, clips and speech
🔗 Workflow automationRun steps across your apps
🧩 Agent and app buildersBuild chatbots with little code
💻 Local model runnersRun models on your own computer
🔌 Model APIsYour own code calls a model directly

Check, then test

Ask about data, cost, and how hard it is to leave. Then run 10 real examples through 2 or 3 tools. Demos are chosen to impress. Your own examples show the truth. This is a small eval.

Now check two tools before you choose one.

🧪 Interactive lab — enable JavaScript to play with this one.

Go deeper: six questions
  • 🔒 Data. Where does your text go? How long is it kept? Is it used for training? Free and business plans of one product often differ. See Safe AI at work.
  • 💰 Cost. Do you pay per person each month, called per-seat pricing, or per use? Per seat is cheap for 5 people and costly for 500. Pay per use costs little when use is low.
  • 🔗 Links to your apps. Does it connect to your documents, chat or code? Does it support MCP, a plug for tools? Can staff sign in with the company login, and can IT remove them in one place?
  • 🧳 Leaving. Can you export your data, prompts and workflows? Can you switch the model? How hard it is to leave is called lock-in. Check it before you depend on the tool.
  • 🔓 Open or closed. Open source lets you read the code and run it yourself. Closed products are often more polished, with support. But an open-source tool may send your text to a cloud model. Then it is only as private as that model's terms.
  • 🩺 Health. Tools can shut down or stop getting updates. With an open license, others can keep the code going. Either way, have a plan to leave.
Go deeper: let the limit decide
If the limit is……look first at
No internet, or data must stay on the laptopA local model runner with an open-weight model
Customer personal dataOnly a tool your company approved for that data, on business terms. Or one you host yourself.
Lots of work, small budget, inside your productA model API with a small model (Choosing a model). Ask about batch prices.
People who don't code must run itWorkflow automation or a no-code builder
Every claim needs a sourceA research tool, or one that uses only your documents
The work lives in documents and emailThe office AI of the suite you already use
Go deeper: examples

Examples as of October 2026. Closed and open tools are mixed, in no order. None is advice.

💬 ChatChatGPT, Claude, Gemini, Microsoft Copilot, Le Chat, Open WebUI, LibreChat
⌨️ CodingClaude Code, Cursor, GitHub Copilot, Aider, Cline, Kilo Code, OpenCode, oh-my-pi
🔎 ResearchPerplexity, Elicit, deep research in ChatGPT, Gemini and Claude
🎙️ MeetingsOtter.ai, Fireflies.ai, Granola, tools inside Zoom, Teams and Meet, the open-weight Whisper model
📄 OfficeMicrosoft 365 Copilot, Gemini in Google Workspace, Notion AI, Grammarly
🎨 MediaMidjourney, Adobe Firefly, Runway, ElevenLabs, and the open-weight FLUX and Stable Diffusion. Check the license. Some are for non-commercial use only.
🔗 WorkflowsZapier, Make, Power Automate, n8n, Activepieces, Node-RED
🧩 BuildersMicrosoft Copilot Studio, Dify, Langflow
💻 LocalOllama, llama.cpp, Jan, LM Studio
🔌 APIsAnthropic, OpenAI, Google, Mistral, Amazon Bedrock, Hugging Face, OpenRouter. vLLM runs models on your own servers.
Go deeper: Priya's list

Priya listed the 12 jobs her team does again and again. They needed only 5 kinds of tool. For each kind, she ran 10 real examples through 2 tools. She checked the data terms with IT.

The result was a one-page list. It shows which tool fits which job, and what data may go into each. Use of unapproved tools dropped. They were not banned. The approved tools were easy to find, and good at the work.

Watch out

Staff often use unapproved AI tools on personal accounts. This is shadow AI. It puts work data on consumer terms. Bans often just hide it. Good, approved tools work better. More in AI rules at work.